Legal Agreement
Last Updated: 11 June 2026 | Effective Immediately Upon Account Registration
You must be 21 years of age or older to register and use cm2bet services.
By creating a cm2bet account, you accept these Terms in full and agree to be bound by them.
cm2bet reserves the right to amend these Terms. Continued use constitutes acceptance of any revisions.
In these Terms and Conditions, the following definitions apply unless context requires otherwise:
References to the singular include the plural and vice versa. Section headings are for reference only and shall not affect interpretation.
â ī¸ Age Restriction: You must be at least 21 years of age to register and use the cm2bet Platform. Providing false information regarding your age constitutes a material breach of these Terms.
To register a cm2bet account, you must:
cm2bet reserves the right to request supporting documentation to verify any information provided during registration at any time. This includes, but is not limited to, government-issued photo identification, proof of address (such as a utility bill or bank statement dated within three months), and source-of-funds documentation where applicable.
Each player is permitted to hold only one (1) registered account on the cm2bet Platform. Duplicate accounts will be identified during KYC review and will result in the suspension of all associated accounts and the forfeiture of any pending balances held in duplicate accounts.
All accounts are subject to KYC verification prior to the processing of any withdrawal request. Players may deposit and play prior to completing KYC, however withdrawal eligibility is contingent upon successful verification. cm2bet may impose interim deposit limits on unverified accounts at its discretion.
You are solely responsible for the security and confidentiality of your cm2bet account credentials, including your username and password. You must not share, disclose, or transfer your account access to any third party under any circumstances.
cm2bet strongly recommends enabling two-factor authentication (2FA) via your account security settings. In the event of unauthorised access to your account, you must notify cm2bet customer support immediately at [email protected]. cm2bet will not be liable for losses resulting from unauthorised access where the player has failed to maintain adequate credential security or has shared access with a third party.
All activity conducted through your account â including wagers placed, deposits made, and withdrawals requested â is deemed to have been authorised by you as the registered account holder, unless you have reported a security breach prior to the activity occurring.
cm2bet supports a range of Malaysian payment methods including Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank via FPX online banking transfer, as well as Visa and Mastercard debit/credit cards. The minimum deposit amount is RM 30 per transaction unless otherwise stated on a specific payment method page.
All deposits must originate from payment instruments registered in your own name. Third-party deposits â including deposits made from accounts belonging to another person â are strictly prohibited and may result in account suspension and refund of the deposit to the originating payment source.
âšī¸ cm2bet does not charge processing fees on standard deposits. However, individual payment providers may impose their own transaction fees which are beyond cm2bet's control.
Deposits are credited to your cm2bet wallet in MYR. cm2bet does not accept cryptocurrency deposits unless explicitly stated otherwise in a specific promotional campaign with its own governing terms. cm2bet reserves the right to decline or reverse any deposit that triggers an anti-money-laundering (AML) flag or fails source-of-funds validation.
Withdrawal requests are subject to the following conditions:
cm2bet reserves the right to conduct enhanced due diligence on withdrawal requests that exceed certain thresholds or trigger AML monitoring criteria. In such cases, additional documentation may be requested before the withdrawal is approved. This process typically takes no longer than 24â48 hours from the time documentation is submitted.
Winnings derived from bonus funds are subject to wagering requirements as specified in Section 6 before they may be withdrawn. Attempting to withdraw bonus-derived funds prior to satisfying the applicable wagering requirement will result in the bonus and associated winnings being voided.
cm2bet offers a range of promotional bonuses from time to time, including welcome bonuses, reload bonuses, cashback offers, free bets, and VIP tier rewards. All promotions are subject to their own specific terms and conditions which are published alongside each promotion. In the event of any conflict between general terms and promotion-specific terms, the promotion-specific terms shall prevail.
Unless otherwise specified in individual promotion terms, bonus funds are subject to a minimum wagering requirement before withdrawal is permitted. The applicable multiplier and eligible game contribution rates will be stated in each promotion's terms. Wagers placed on games with a house edge below a defined threshold may contribute at a reduced rate or not at all toward wagering requirement completion.
All games on the cm2bet Platform operate according to the published rules of the respective game and/or the rules of the live casino studio providing the game. Game rules are accessible within each game interface. In the event of a technical malfunction, disputed outcome, or system error during a live casino session, cm2bet's decision â in consultation with the relevant game provider where applicable â shall be final.
cm2bet uses certified Random Number Generation (RNG) technology for all software-based casino games. Live dealer games are conducted under the supervision of licensed studio operators using physical equipment. All games offered on the Platform are sourced from providers holding valid certifications from recognised international testing laboratories.
cm2bet reserves the right to void any bet or game round if there is evidence of a technical error that materially affected the outcome, including display errors that showed incorrect odds or payout values.
The following activities are strictly prohibited on the cm2bet Platform and will result in immediate account suspension and forfeiture of all balances:
cm2bet cooperates fully with law enforcement authorities and will disclose account information as required by applicable law or court order. Funds associated with confirmed fraudulent activity will be reported to relevant financial authorities.
đ cm2bet is strictly a 21+ platform. Gambling involves risk. If gambling is affecting your finances, relationships, or mental health, please use the tools below and seek help immediately.
cm2bet is committed to providing a responsible gaming environment. The following tools are available to all registered players through the account settings panel:
To activate self-exclusion or modify responsible gaming limits, navigate to Account Settings > Responsible Gaming, or contact cm2bet support at [email protected]. cm2bet will not contact excluded players with marketing communications during any active self-exclusion period.
All content on the cm2bet Platform â including but not limited to the cm2bet brand name, logo, website design, graphics, software code, promotional materials, game interfaces, and written content â is the exclusive intellectual property of cm2bet or its licensed content providers. No part of the Platform may be copied, reproduced, distributed, scraped, reverse-engineered, or used for commercial purposes without the express written consent of cm2bet.
Third-party game content remains the intellectual property of the respective game providers. cm2bet operates under valid licensing agreements with all game providers featured on the Platform.
To the fullest extent permitted under applicable law, cm2bet's aggregate liability to any player shall not exceed the total amount deposited by that player in the 12 months preceding the relevant claim. cm2bet shall not be liable for:
Nothing in these Terms limits cm2bet's liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.
cm2bet reserves the right to suspend, restrict, or permanently terminate any player account at its discretion, with or without prior notice, in the following circumstances:
Upon account closure, any real-money balance held in the account (net of bonus funds subject to unsatisfied wagering requirements) will be refunded to the player's verified withdrawal method within a reasonable timeframe, provided there is no ongoing investigation that necessitates holding the funds.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with international gaming authority standards applicable to the jurisdiction under which cm2bet operates its gaming licence.
In the event of a dispute, players are encouraged to first contact cm2bet customer support at [email protected] with a clear written description of the complaint. cm2bet will acknowledge all formal complaints within 48 hours and aim to provide a substantive response within 5 business days.
If a complaint cannot be resolved through direct communication with cm2bet support, players may escalate to the relevant dispute resolution body designated by cm2bet's gaming licence authority. cm2bet will cooperate fully with any such escalation process.
For all queries, complaints, or responsible gaming requests related to your cm2bet account, please contact us through the following channel:
đ§ Email: [email protected]
Live Chat is available 24/7 directly through the cm2bet Platform for immediate assistance.
Response times: Live Chat typically within 2 minutes; Email within 24 hours on business days.
cm2bet will communicate with registered players via the email address on file. It is your responsibility to keep your registered email address current and to monitor it for important account communications including KYC requests, security notifications, and terms update notices.
Marketing communications may be managed through your account notification preferences. You may opt out of promotional emails at any time without affecting your ability to receive essential account communications.
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